Christmas Letter 2024

Merry Christmas!

And the angel said to them, "Fear not, for behold, I bring you good news of great joy that will be for all the people. For unto you is born this day in the city of David a Savior, who is Christ the Lord... and suddenly there was with the angle a multitude of the heavenly host praising God and saying:

Glory to God in the highest and on earth, peace, good will toward men"

-Luke 2:10-14

We are so thankful to all of you who have supported us this Christmas Season and before. It is truly a blessing for us to be able to do this work.

The Murdy Creative Co. will be carrying on our tradition of closing from Dec. 22nd - Dec. 26th this year. It has always been deeply important to me to allow the team to travel and be with their families on this special holiday. 

All orders placed before their respective deadlines (2-Day delivery: Wednesday Dec. 18th at 11:59pm, Next Day Air delivery: Friday Dec. 20th at 12pm) have been shipped and are in the possession of the carrier with the appropriate shipping speed selected for it to arrive on or before Dec. 24th. Unfortunately we have no control over those packages after they have been handed over to the carriers. If there are delays in delivery we are truly sorry, but are unable to do anything to help.

If an order was crafted incorrectly, or an accident was made during the ordering process (mis-spelling a name, selecting the wrong color, etc.) we will be happy to help resolve the issue upon our return on Friday Dec. 27th, but please note that we will likely have a backlog of communications to get through and appreciate your patience. We will be happy to ensure that if the item was a gift, the corrected version is sent to the person who was the intended recipient of the gift.

Please note: We will do everything in our power to make things right. We want you to feel that your experience with us is a good one, even if you are initially unhappy, and will do our best to correct any issue. We want to find a solution that you feel is fair and helps create confidence for future ordering.

I know that we will be coming back from break to a backlog in both orders and emails. This may create longer than usual lead times, but we will do our best to quickly process those orders. If you have a deadline (after Christmas) please let us know right away and we will do our best to try to meet that deadline.

If you call us over break, you will get our voicemail. We do listen to those voicemail messages and will be happy to get back to you upon our return.

All of us here (Colin, Meryle, Annajo, Trevor, and Morgan) wish you the Merriest of Christmases and the Happiest of New Years.